Warranty, payment and insurance
What you get, how you pay and what is covered - all in the open, before you decide.
Warranty on the work
We give a written warranty on every job, detailed in the quote: what it covers and for how long. If a defect turns up in the work we did, we come back and fix it.
When the work is done we check the result together with you, and photograph before and after.
How you pay
- Deposit - on signing the quote, before the work starts.
- Milestones - payments by the progress of the work, as set out in the quote.
- Balance - only after inspection and handover.
The amount of each payment and its terms are written in the quote, so you can show it to all the residents and the committee.
Insurance and certificates
The work is done by a crew certified for work at height. The company's insurance and certificates are shown here, and you can ask for a copy before the work starts.